Mark was extremely helpful with keeping everything very straightforward and stress free! would not change anything about my experience! THANK YOU!

Great service rep, Joey G. I came in without an appointment to have a tire fixed, and he got it taken care of in one hour. Thanks!!

Victor was super helpful and easy to work with

Had a great experience, the salesman Trung was very knowledgeable and had answers for every question I had along the process.

Victor is a great mechanic! Fixed my ABS brakes when three other garages left them broken. Also took time to look over everything. I highly recommend.

Really great service and excellent shopping experience! I know nothing about cars, and the salesman, Marcus, was super patient and answered all my questions. I’ll be coming back here when I’m ready to buy.

Just had another amazing experience with Wellesley Toyota—truly an outstanding dealership with friendly staff and top-notch service! A special shoutout to Trung and David, who were incredibly helpful, patient, and knowledgeable throughout my new purchase. They even stayed late on a Sunday evening to ensure all the paperwork was completed smoothly. Trung was highly responsive and efficient throughout the process, ensuring everything was completed seamlessly. On the day of pick-up, he took the time to walk me through all the technical details, making the experience smooth and informative. I’ve relied on this dealership for service in the past and will continue to do so in the future. Highly recommend them!

Went to Toyota Wellesley and had a great service experience. The people are kind and we're able to answer any questions. Trung Le worked with me and got me the car I was looking for.

I bought a 84 month battery names "TrueStart" with 84 month warranty in Oct 2020. In December 2024, it started to fail, had to jumpstart 3 times. Came to Toyota, hoping for a prorated new battery. However their proration is a joke. After 2 years, you get 50% of a cost discount. After 3 years, you get 25%. I asked them what would I get at the last year, and they had difficulty calculating such a small amount. In addition, they will sell you a battery for $198 which costs $127 at Toyota dealership next town. I asked to price match they battery and apply 20$ off coupon, but they said they cannot do both at the same time. So I ended up buying a new battery from them for full matched price and pay $50 to get it installed. What a shady business practice!

Honestly, I was terrified of dealing with salesmen as a woman, but Andrew and Nate were quite literally the nicest and most patient people. Glad I got my car from here. Would recommend to any other woman shopping for a car.

I stopped in, no appointment, last minute, on my way home the night before Thanksgiving. I saw a used minivan online with an amazing price. John Imparato came right over, checked to see if it was still there. I test drove it and we started the paperwork. I asked John about a couple of other cars on their website. Everyone was leaving, we already went past closing time. But John took me to the garage to look at the other two cars, moved them to a lighted section to look at. I never felt rushed or pressured. I got the cars I was looking for. John made the process easy. The finance person was patient and explained options, answering all my questions. I highly recommend Wellesley Toyota!

Bought a new car here, only one month and 1000 miles, the engine light came on. The service guy refused to do a quick check and could not give an indication of how long it would take, only said to leave the car there or drive away at your own risk. Arrogant and perfunctory. Lemon car Lemon service.

Excellent customer service

Bought a car from Mark and it was a great experience. We wanted a Highlander for months but there was very low inventory. We called and Mark got us set up with the only one they had.

Victor and Truong were amazing and so helpful in the purchase of our hybrid highlander - we were on a list forever and they stayed in touch with updates and immediately acted when one became available and facilitated the process easily and swiftly for us. Victor was great in making the sale possible while we were on the road and having the paperwork in place and Truong walked us through the new vehicle and how it works very patiently. Really a pleasure working with them both.

I wasn’t planning to buy a new car, and when I found out I needed to, I was dreading the whole thing. But luckily Victor was working the day I went in, and he made the process easy and enjoyable. And, when he said the car was brand new, not a lie was told: 1 mile on the dash. Highly recommend the folks at Wellesley Toyota.

Victor was a superb salesperson. No hassle. Very genuine and I would highly recommend him to anyone.

Thank you Victor for making my experiance so easy

Alex did an amazing job showing me multiple cars, he is young but super knowledgeable and friendly. If your looking for a great experience ask for Alex!

Victor was a pleasure to work with. I recommend him to all my friends and family!! Thank you for everything.

Victor Olivares was extremely knowledgeable and helpful. He went beyond the call of duty.

Thanks to Victor Olivares for all your help and to the Toyota team for a good job

Victor was great to work with

Alex was excellent and Chris gave a few great deals!! Thank you for your excellent service and not adding any pressure on selling the cars. Excellent customer care. Thank you

Wellesley Toyota is the Best! Alex Luka is a terrific young man and a great salesman. He made the purchase of my new car absolutely seamless.

Thank you Victor for my corolla

We had an excellent experience trading in our RAV4 lease for a new RAV4 purchase. Our sales associate, Trung, was knowledgeable, warm, helpful, communicative and great with texting updates and answering questions through the process. I would highly recommend Wellesley Toyota and specifically Trung Le!

Trung Le did a great job of helping me find and purchase a 2025 Corolla Hybrid. I highly recommend Trung and the Wellesley Toyota dealership.

The service department is a well oiled machine filled with professional and considerate employees. Patience for my concerns and insight to the complexity of my cars needs.As well as flexibility with my schedule. Justin, Joe and everyone else were a refreshing experience at a car dealership and handled the multitude of cars needing service in a stress free manner.

Thank you one and all for helping me with my 2019 Prius. From start to finish I was treated with care. Briana answered my phone call and transferred me to Matt who welcomed me when the tow truck dropped me off with the Prius. Tang took over for Matt and stayed in touch with me all day Saturday with an understanding and responsive manner. And when I came to complete my transaction Joey stepped up immediately when Tang was out to lunch who reassured me that all was well. All and all the staff at Wellesley Toyota is A-1! I drove back to CT safe and sound. Happy new year!

I recently bought my new Rav4 Hybrid here and had a great experience that I’d love to share! For context I had been car shopping for a couple months and wasn’t feeling super optimistic from experiences at other dealerships and continuous research. I saw before that Wellesley Toyota was a reputable dealership, but was a little further from my area. I happened to be in the area the night before Thanksgiving and decided to stop by last minute without an appointment. I gave a quick call before stopping by and Trung Le, who I spoke with on the phone, already had a car waiting for me to check out when I got there. He was super informative with all the features the car had to offer and transparent with pricing. He also showed me a few other options and offered Black Friday dealership specials. I felt comfortable putting a deposit down the same day. The following night I had re-considered the car and found one at a different dealer that was more suited for me. The next day I shared this with Trung and he worked his magic on getting me my dream car from the features to the color I wanted. He graciously helped me with this on his day off nonetheless! He was quick to respond, friendly, and understanding throughout the whole process. The following day I went in to finalize the paperwork and finances. Trung and his manager worked with me on offering a competitive trade in value for my old car. Then, I met with David from finance and he was very friendly and thorough in explaining everything and highlighting key takeaways to note about my new car’s warranties and offerings. When it was time to pick up my new car the process was both informative and quick thanks to the help of Alex and Trung. I’m very happy with my decision and am loving my new car! I sincerely mean this when I say this dealership is well worth the drive if you live a little further and definitely has earned its positive rating. I’ve already recommended it to friends and family and will continue to do so! Thank you again to Trung, David, Alex and Wellesley Toyota for all their help!

Gracias a Víctor por su ayuda su onestida es una persona amable una experiencia inolvidable cuado mis amigos necesiten un carro Toyota los embiare aquí y les recomindare a Víctor Gracias Víctor

I had an amazing experience at Wellesley Toyota thanks to Victor . My mother had recently been in a car accident and was on the hunt for a reliable safe car that fit her budget . Everyone was nice and attentive we ended up purchasing a car that very day . We were pleased with all the information provided to us, and never not once felt pressured to make a decision. Victor was honestly so helpful and informative he made the whole experience a delight my mother was happy she stayed within her budget and drove home with a car that she loved that very day. I cannot recommend Wellesley Toyota enough and Victor !! Seriously thank you soo much !

Had a great experience with victor today very good person help out a lot today …recommended asking for victor assistance

Not really sure why even after making a 10:15am appt for a simple oil change it takes well over an hour (over 1.5 hours.) Brought the car in early too. Don't understand why it takes Valvoline 20 minutes or so to do the same thing..... NOT happy waiting and waiting for something simple. Better off going to my local mechanic.......

Best sells guy victore help us from A to Z thank you victor

Garbage Toyota location in all statistical categories! This location stinks!

It was a pleasure working with Alex Luka to purchase my new truck. Had been going to another Toyota dealership in the past since my experience with and Alex and the team at Wellesley Toyota, I will be coming here from now on.

We are super happy and satisfied with the excellent work and attention that the seller Victor provided us in the realization of our dream of buying a zero car. We are very grateful for all the support and support that Victor gave us and also the Weslley store!

This was my first time buying a car and I had a great experience with Wellesley Toyota. Our salesman, Victor O, was the best!!! He was knowledgeable, patient, witty, and incredibly helpful every step of the way! We feel very similarly about our experience with David, our financial manager. We would highly recommend Wellesley Toyota!

Marcus D. was an absolute pleasure to work with. Loved how he kept in communication with us and made buying a vehicle an absolute pleasure. Thank you!

Victor goes the extra mile. I’ve know him for 20 years. He is passionate about what he does and will give you the best deal.

I visited Wellesley Toyota earlier today in search of a 2025 Sienna Platinum. The dealership wanted $5,000 above the MSRP "justifying" it by high demand (the manager agreed to reduce the markup to $3,000, but no lower). Yes, the law of supply and demand is the main free market foundation, but with a catch: it's supposed to reward the manufacturer, not the middleman. When the manufacturer of a product in high demand keeps its price the same but the middleman engages in price gouging, it benefits neither the manufacturer nor the consumer. I visited 2 other Toyota dealerships within a couple of hours. Neither tried to mark the price up this way. I'm accompanying this review with a letter to Toyota US urging them to revise their allocation for this dealership due to its predatory practice.

Very friendly and responsible staff. Extremely cheerful and efficient pickup after service.

I have been working with Wellesley Toyota since 1993 and have always had a great experience, whether in the showroom or service center I have been treated with courtesey and respect. No high pressure sales tactics or unnecessary add ons to my service visits. I am on my 7th vehicle from them and could not be happier. They earn my business each and every time I enter their building.

I would like to thank Guillermo Arnal for his amazing customer service. This is my second time dealing with him at Wellesley Toyota. I had remote start installed and he went above and beyond to make sure the job was done right and even had my car cleaned and washed. Now that is an example of a wonderful and great service. I’ll be dealing with him everything I am having my car serviced. Thank you!

My buying experience was great! Trung, the salesman who helped me find the perfect car, was incredible. I didn't feel pushed into anything I didn't want or need. David, who helped me with my finance options was also amazing in explaining and making sure I chose the right option for me. Everything was done so quickly and I got to drive away worry-free. I would absolutely recommend getting your next car here!

If you’re looking for a new car, see John at Toyota!! He’s so helpful and will always give you the best deal! Great experience all around from the moment you walk into Wellesley Toyota !

Marcus D. did a fantastic job, so easy to work with- 5 stars!!

We worked directly with Mark Welcome and Andrew in sales. They were both extremely helpful, friendly, and professional. Thank you Mark and Andrew for a great experience!

Big Bic is my hero. He got me into the Corolla of my dreams.

Hello, I recently visited the service department at Wellesley Toyota for 30k service of my 2019 awd Prius. Brian Walsh was the service advisor. Brian is a very competent and detailed advisor and a joy to work with and highly recommend Brian to assist with your service. Sincerely Malcolm

Marcus was awesome! He was very politely explaining how to use features in the car. He was very professional and knowledgeable. I appreciate his patience and his willingness to help. I will be more than happy to tell people about how awesome the experience was so they can check it out as well. Marcus great job I can’t thank you enough! Thanks for the greatness of your service. I appreciate your kindness and your dedication. Kudos to you! Keep up your great work! Thanks again. I would also like to acknowledge David who was very nice and helpful in explaining the process of the financial part of the deal. He was very helpful and funny. He helped ease the paperwork process. He did a great job! I thank you both for making this possible! Take care to all. You all are awesome keep up the great work!

I had a great experience buying a new RAV4 from Mark Welcome. I got a great price and I think the whole deal was done in less than an hour.

Excellent!

I Want to thank Trung Lee At Wellesley Toyota . He was a great help with our purchase . Buying a car can be a very trying process. Our experience was a positive one thanks to Trung. It's much appreciated Mike Harrington

Joe Gunning, one of the most affable, conscientious service advisors i have had the pleasure to deal with, made my experience at Wellesley Toyota an A+ WT has always treated me fairly.

Always great service. Tang is the best!

I had a great experience at Wellesley Toyota, with Joe Gunning as my service advisor. He let me know what the expected cost would be, and how long my car would be worked on. He explained exactly what would be done, and he was very pleasant to deal with. I’ve been taking my cars there for several years now, and have been satisfied overall.

I had my Prius serviced today. The service representative, Joe Gunning, was very professional and friendly. He clearly communicated what needed to be done. It was an excellent experience.